We never sleep so others can rest easier.
Mission
Grassroots provides 24/7 access to individuals and famlies for behavioral health, crisis, and homeless services.
We are what people need at the moment they need it.

Our mission is not very complicated, it’s to serve those in need. Of course, more and more these days, carrying out that mission gets complicated. Today, providing our various services requires more staff, more planning, more resources and more skill than ever before. That’s why we are so grateful to all of you in both the public and private sector who support the work that we do. We would not be able to help those in need without the help we get from you.
24-hour Crisis Intervention Services
Grassroots operates a 24-hour general crisis hotline and walk-in counseling program, and is the main point of contact in the County for homeless services. The agency operates Mobile Crisis Teamsto respond with the Police to psychiatric emergencies and family crises in the community. Staff also respond to requests from the community for crisis intervention services following a traumatic event. The Crisis Intervention Service is certified by the American Association of Suicidology.
Hotline Calls Answered | 58,429 |
Face-To-Face Contacts | 2,324 |
Mobile Crisis Team Community Responses | 1,115 |
Shelter Program
Grassroots operates a 33-bed emergency family shelter, a 18-bed men’s shelter, a Cold Weather Shelter program, and operates the counrty’s Code Blue Shelter during cold weather emergencies. We provide comprehensive support services with the goal of helping each individual or family achieve a positive resolution to their shelter crisis.
Shelter Programs | Motel Program | Code Blue Shelter | Day Resource Center | Cold Weather Shelter | Emergency Overnight Suite | |
Clients Sheltered | 135 | 113 | 191 | 837 | 60 | 74 |
No. of households | 98 | 25 | 135 | N/A | 28 | 40 |
No. of Children | 29 | 77 | 37 | N/A | 23 | N/A |
No. of Shelter Nights | 14,313 | 2,404 | 1,039 | N/A | 4,297 | 166 |
Address: 6700 Freetown Road, Columbia, MD 21044.
Business: 410-531-6006
Fax: 410-531-1724
24-hour Hotline: 410-531-6677
Maryland 211 press 1
Facebook: www.facebook.com/Grassroots6700