Current Openings (as of March 13, 2018)

Position Title:                                   Program Director, Clinical and Crisis Services

Supervisory Responsibilities:       Supervises full-time crisis counselors, MCT, Mental Health Clinicians

Reports to:                                       Executive Director

FLSA Classification:                        Exempt

Date:                                                  March 2018

Position Summary: Responsible for the overall and day to day management of the crisis hotlines, walk-in counseling, and Mobile Crisis Team, to include quality of services, staff hiring and termination, staff training and supervision, development of policies and procedures related to clinical and crisis services, operational protocols for clinical and crisis services, data management, outcomes reporting, agency-wide clinical consultation and community engagement.

Primary Responsibilities:  

  • Program management to include 24-hr coverage, development/adherence to policies and procedures, quality control of clinical services, program evaluation, outcomes management, maintaining a positive environment in which to work, and program development and implementation.
  • Works across the agency to build operational understanding for all programs run and managed by Grassroots. Works with other Programs Directors to create and maintain a collaborative structure to ensure clinical consultation is available to all direct services staff agency wide.
  • Collaborates with the Executive Director and others on the Leadership team to ensure Grassroots staff are equipped with knowledge and skills to carry out their role in a way that ensures family/client driven, culturally competent, strengths based, and outcome focused practice. Provides support in team meetings with case managers and other staff as requested.
  • Personnel management to include: hiring, training, supervision, performance evaluations, and adherence to all personnel policies and procedures regarding disciplinary action, leave, attendance and all matters relating to personnel management.
  • Administrative duties: Prepares monthly and quarterly reports, participates in the Leadership Team for the agency, ensures accurate and clear documentation of clinical services, participates in grant writing and reporting, adheres to all agency required documentation for leave time, absences, travel, etc., keeps the Executive Director informed of program needs, emergency situations, and unusual incidents.
  • Community Outreach: Includes participation on community meetings or task forces as requested by the Executive Director, collaborates effectively with funders and community partners, makes presentations to community groups, provides training to partners and community groups, participates in local and statewide crisis and behavioral health networks.

Secondary Responsibilities:

  • Serves as back-up for the Executive Director or other Program Directors as requested/needed.
  • Participates in board activities as requested such as strategic planning and annual meetings.
  • Collaborates with other Program Directors on planning and implementation of agency-wide training.
  • Participates in management meetings
  • Other duties as assigned

Agency-wide Responsibilities:

  • Participates in supervision, in-service training, and staff meetings
  • Maintains good working relationships with co-workers and positively contributes to group morale
  • Completes all administrative duties including time sheets, leave requests, etc.
  • Participates in special meetings, committees, or special projects as needed
  • Uses appropriate channels of communication to resolve conflicts with other staff
  • Interacts with staff, clients, and visitors in a professional and courteous manner

Education and Experience:

  • Master’s degree in Social Work or other mental health related degree, with professional licensure required (LCSW-C or LCPC)
  • Five years of relevant experience in mental health services, preferably in crisis intervention services, suicide prevention and intervention
  • 5-7 years of supervisory/management experience in a fast paced mental health setting required
  • Possession of a valid Maryland driver’s license required
  • Knowledge of homelessness issues a plus
  • Knowledge of Systems of Care a plus

Skills and Abilities:

  • Excellent oral and written communication skills
  • Presentation/training skills including small and large group presentations and trainings
  • Ability to function successfully in an environment requiring immediate response to urgent situations
  • Spontaneous supervision of staff in real-time
  • Knowledge of and familiarity with local and statewide community resources
  • Analytical and problem-solving skills
  • Computer skills with various software and the internet

Work Conditions:

  • Evening and weekend on-call coverage required
  • Hours are flexible to meet program needs
  • Use of personal vehicle for work related activities (reimbursable mileage)
  • Must be able to lift 25 lbs.

Salary commensurate with experience.

Send resume to Grassroots Crisis Intervention Center at personnel@grassrootscrisis.org


Position Title:  Substance Usage Disorder Counselor (1 Full-time and 1 Part-time)

Reports to:  Director of Clinical and Crisis Services

FLSA Classification:  Exempt

Date:  March 2018

Position Summary: Responsible for the assessment, referral and information as well as helping with treatment assignments for people struggling with substance usage.

Primary Responsibilities (Summary):  

  1. Clinical Evaluation
  2. Treatment Planning
  3. Referral
  4. Service Coordination
  5. Counseling
  6. Client, Family, and Community Education
  7. Documentation
  8. Professional and Ethical Responsibilities

Primary Responsibilities (Summary):  

  • Clinical evaluation, including diagnostic impression or Screening, Brief Intervention, and Referral to Treatment Referral (SBIRT)
  • Complete and maintain accurate records or reports regarding the clients’ history and progress, services provided, or other required information.
  • Counsel clients to assist in overcoming dependencies, adjusting to life, or making changes.
  • Interview clients, review records, and confer with other professionals to evaluate individuals’ mental and physical condition and to determine their suitability for participation in a specific program.
  • Through follow-ups, review and evaluate clients’ progress in relation to measurable goals described in treatment and care plans.
  • Intervene as an advocate for clients or patients to resolve emergency problems in crisis situations.
  • Coordinate counseling efforts with mental health professionals
  • Attend training sessions to increase knowledge and skills.
  • Maintain professional social services knowledge.
  • Collaborate with other professionals to assess client needs or plan treatments.
  • Provide clients or family members with information about addiction issues and about available services or programs, making appropriate referrals when necessary.
  • Refer clients to community or social service programs.
  • Coordinate activities with courts, probation officers, community services, or other post-treatment agencies.
  • Counsel family members to assist them in understanding, dealing with, and supporting clients or patients.
  • Develop, implement, or evaluate public education, prevention, or health promotion programs, working in collaboration with organizations, institutions, or communities.

Education and Experience:

  • Master’s degree in Social Work or other mental health related degree, with professional licensure.


Send resume to Grassroots Crisis Intervention Center at personnel@grassrootscrisis.org.