Grassroots operates a 24-hour crisis intervention and supportive counseling hotline. Individuals may call for a variety of reasons including suicide, family and relationship problems, shelter needs, violent or threatening domestic situations, loneliness or depression, and chemical dependency issues, among others. Callers may remain anonymous. The program is accredited by the American Association of Suicidology (AAS). Callers can reach the Grassroots hotline at 410-531-6677. Grassroots hotline/walk-in programs also serve as the Single Point of Entry for the County’s Coordinated System of Homeless Services.
Callers from central MD can reach us through the Maryland Crisis Hotline at 1-800-422-0009.
Callers from any state can reach a crisis counselor by calling Lifeline at 1-800-273-TALK (8255).
Crisis Chat Links:
- Maryland – M-F from 4-9 pm: www.help4mdyouth.org/chat/
- Nationwide – 24/7: www.suicidepreventionlifeline.org/gethelp/lifelinechat.aspx
Walk-in Counseling Program
Anyone in need of immediate assistance may walk in to the agency at any time to see a counselor. An appointment is not needed to receive services. There is no fee for the service. Short term follow-up is offered until the client is connected with appropriate ongoing counseling or treatment resources. Walk-in counseling is geared towards the person or family in need of immediate support or crisis intervention services for a mental health, personal, situational or family crisis.
Survivors of Suicide Loss Support Group
Mobile Crisis Team
The program is a partnership between Grassroots, Humanim, the Mental Health Authority, and the Police Department. In 2007, the Mobile Crisis Team received the Audrey Robbins Employee Team of the Year award. The team is available daily from 9 a.m to 11:00 pm. MCT responds to over 800 crisis situations per year at this time. The Mobile Crisis Team can be reached through the Grassroots Crisis Hotline 410-531-6677.